To terminate your agreement, please send a written notice via email to: [email protected]
See below for the general terms and conditions according to paragraph 13.
13. Agreement Term and Termination
This agreement and its terms come into effect when the Licensee signs and submits an order or any other type of agreement referencing these general terms and conditions to Sysarb. Unless otherwise agreed, the agreement is valid for a period of 12 months from the first invoicing date. If the agreement is not terminated at least three months prior to the end of the agreement term, it will automatically be extended for another 12 months with a corresponding termination option. If no other terms are agreed upon during the extension of this agreement, Sysarb's current terms and prices will apply.
Termination must be in writing and sent to [email protected]. In order to complete the license termination, a joint meeting will be scheduled for the handling of your personal data.
Our Process
1. Confirmation and booking
Once your termination request has been received, you will receive a link to book a meeting where we will go through the process.
2. Offboarding review
During the meeting, we will inform you about:
The agreement end date
How and when your data will be deleted
3. Data deletion
The domain will be deleted at the beginning of the month following the end of the notice period
The data will then remain in backups for up to 90 days before being permanently deleted